LeoUp is a booking and operations platform for salons. If you have used LeoUp — directly, or through a connected Meta service such as Facebook Login, Instagram messaging, or WhatsApp — you can request the deletion of your personal data at any time. You do not need an active account to make this request.
Option 1 — Delete from within your account
- Log in to your LeoUp account.
- Open Settings → Account.
- Select Delete account and confirm.
This removes your account, profile, and associated booking data from our systems.
Option 2 — Request deletion by email
- Send an email to nguyenthaiduy@leoup.app with the subject line "Data Deletion Request".
- Include the name, email address, or phone number associated with your data so we can locate it. If your data was connected through a Meta service, mention the Facebook/Instagram account or WhatsApp number used.
- We will confirm receipt, verify the request, and delete the data.
What gets deleted, and when
Timeline: Deletion requests are completed within 30 days. You will receive a confirmation email once the deletion is complete.
Deletion covers your account data, booking history, contact details, and any messaging data received through connected Meta services. Data we are legally required to retain (for example invoicing records under Austrian tax law) is kept only for the legally mandated period and then erased.
Data connected through Facebook Login
If you signed in to LeoUp using Facebook Login, you can also remove LeoUp's access from Facebook directly: go to Settings & Privacy → Settings → Apps and Websites in your Facebook account, find LeoUp, and remove it. To have the data we already hold deleted as well, use Option 1 or Option 2 above.
Questions
For anything related to your data, contact us at nguyenthaiduy@leoup.app. Our full Privacy Policy explains what data we process and why.